WE ARE DATEL SOLUTIONS

About

All about us

Thank you for visiting Datel Solutions, a telecommunications company based in Fife, Scotland.

Datel Solutions have been delivering telecommunications excellence throughout the UK for 25 years. Our goal is to provide you with solutions that fit the needs of your business and address any current issues with your existing telecommunications.

We are a family-run business that can support you with a wide range of services, including connectivity and Wi-Fi, on-premise telephony, cloud telephony, mobile and business utilities. With a team of in-house engineers, our maintenance packages offer excellent support to ensure your telecommunications services are fully maintained at all times.

We pride ourselves on delivering a personal experience to our customers that starts with an initial audit of your existing set-up, complete project management implementation of your chosen service(s) and ongoing support. We can guarantee that Datel Solutions are only a phone call away, so you have full peace of mind knowing we will assist you at every opportunity.

You will be supported by a dedicated Account Manager who will work with you to understand your requirements and tailor solutions that are not simply ‘out the box’ but instead, will address your business goals.

What’s more, we are committed to ensuring we use innovative technologies to help you get the best experience from your service whilst taking advantage of the latest modern products. Our knowledgeable and highly-experienced staff will train you on how to operate products. You also have access to our customer hub, which is packed with helpful content, including user guides.

If you are keen to discover how Datel Solutions can help your business, send us a message today, and we will come back to you.

View our services

We have a team of experienced engineers

We have extensive knowledge, a team of experienced engineers.

Partners

We can help with

Systems & Equipment

Line rental & call charges

Installation services

Maintenance & support services

Telephones are now so much more than voice communication systems; they can link your phone and computer, send transcripts of voicemails to your inbox, and let you dial straight from your computer address book or client’s website. With the right system in place, communication is seamless, stress-free and easy. But, how do you know which system you need? There are many to choose from.

At Datel Solutions, we understand and supply a wide range of communication systems and tailor make packages to suit your needs and budget.

No business wants to waste money, yet many do. Think about your phone system for example, do you know you have the most cost-effective system for your needs and that you are getting the best deal? Probably not. Reviewing systems and contracts takes considerable time, and consequently, the task is often passed around and neglected. Why not save yourself a headache, benefit from our expertise and delegate the job to us? We’ll sort everything for you – speak to us today to find out how.

How we work
Using our knowledge and your phone bills, we assess your call usage and compare potential line rental and call packages, offering potential savings of up to 45% against BT rates.

It may be that your current package is the one for you, but if we find you a better rate, we’ll provide you with all the details, including your estimated call savings. If you decide to switch, we take care of everything; you don’t have to do anything!

Why not find out how much you could save? Pick up the phone and call us today!

Whether your system is from Datel Solutions or another service provider, we are on hand to help with any installation or ongoing support needs. Our team are trained on a variety of systems meaning we are a great fit when you need the support most.

Supporting and adding value to your business is at the heart of what we do. Whether remotely or onsite on our in-house demo suite, we pride ourselves on ensuring your business is supported. This includes help from our in-house service desk, field engineers, dedicated account management and customer onboarding process. They make sure you and your team are trained on the systems we supply and install for you, as any new technology is a change for all businesses. Our goal is to make this change as seamless as possible, giving you complete confidence in operating any hardware or software applications we provide.

Systems & Equipment

Telephones are now so much more than voice communication systems; they can link your phone and computer, send transcripts of voicemails to your inbox, and let you dial straight from your computer address book or client’s website. With the right system in place, communication is seamless, stress-free and easy. But, how do you know which system you need? There are many to choose from.

At Datel Solutions, we understand and supply a wide range of communication systems and tailor make packages to suit your needs and budget.

Line rental & call charges

No business wants to waste money, yet many do. Think about your phone system for example, do you know you have the most cost-effective system for your needs and that you are getting the best deal? Probably not. Reviewing systems and contracts takes considerable time, and consequently, the task is often passed around and neglected. Why not save yourself a headache, benefit from our expertise and delegate the job to us? We’ll sort everything for you – speak to us today to find out how.

How we work
Using our knowledge and your phone bills, we assess your call usage and compare potential line rental and call packages, offering potential savings of up to 45% against BT rates.

It may be that your current package is the one for you, but if we find you a better rate, we’ll provide you with all the details, including your estimated call savings. If you decide to switch, we take care of everything; you don’t have to do anything!

Why not find out how much you could save? Pick up the phone and call us today!

Installation services

Whether your system is from Datel Solutions or another service provider, we are on hand to help with any installation or ongoing support needs. Our team are trained on a variety of systems meaning we are a great fit when you need the support most.

Maintence services

Supporting and adding value to your business is at the heart of what we do. Whether remotely or onsite on our in-house demo suite, we pride ourselves on ensuring your business is supported. This includes help from our in-house service desk, field engineers, dedicated account management and customer onboarding process. They make sure you and your team are trained on the systems we supply and install for you, as any new technology is a change for all businesses. Our goal is to make this change as seamless as possible, giving you complete confidence in operating any hardware or software applications we provide.

Support services

Whether your system is from Datel Solutions or another service provider, we are on hand to help with any installation or ongoing support needs. Our team are trained on a variety of systems meaning we are a great fit when you need the support most.

Connecting businesses for 25 years with exceptional service.
Datel Solutions have been operating since 1997, providing telephony and data solutions to SME’s throughout Scotland and Northern England.
Our Services

Enquire Today

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A member of the Datel team will be in touch shortly.

What do our customers say?

“Datel upgraded the communication system for all three of our offices in 2020. The migration over to the new cloud based system was simple. Everything was explained clearly and was planned to ensure minimal disruption. Datel were on hand for technical support during the migration and after. The equipment provided is good quality and easy to use.

- Innes Johnston

Datel Solutions are a fantastic company who we have worked with for years and can confidently recommend to others. They currently supply us with our telephony systems and wifi. This includes state-of-the-art iPECS phone app so that our colleagues can stay connected regardless of where they are located. The team go above and beyond to help and its great to be able to speak to Michael or David or anyone from the team without going through an automated service. 5 stars all round.

- Internet Creation

Recently had new office phones installed to our specification. Great service from Ross when he arrived at the office. Datel even settled our contract with previous provider. Phones were installed and we were shown the app / how to work phones. Everything can be easily accessed from the app on your pc / mobile which is great.

David kept us up to date with everything and arranged appointments in plenty of time.

Highly recommend! 🙂

- Essence Roofing