Telephony support, onsite diagnosis and repair

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Telephony support, onsite diagnosis and repair

GET A QUOTE

 

Telephony support, onsite diagnosis and repair

GET A QUOTE

Hospitality

From phone calls and video chat to instant messaging, text messaging and emails, people are constantly communicating and on the lookout for Wi-Fi. It can be the difference between guests choosing to stay or going elsewhere and giving good reviews or bad.

Specialised in providing telephony systems to the hospitality industry, we understand your needs and pain points and create bespoke packages that keep your guests connected and happy, your employees working effectively and your business running smoothly.

  • Reduce your outgoings
    • Communicate and get guests online for less with one monthly bill that combines both phone and data and reduces line rental and call costs.
  • Automate your processes
    • Automate and streamline your behind the scenes processes such as checking in and out, ordering room service and requesting wake up calls to take the pressure off busy employees and ensure smooth delivery of services to customers.
  • Increase collaboration
    • Improve collaboration between teams and departments and seamlessly pass information between them without anyone having to leave their desk. More devices and increased functionality mean employees are contactable from anywhere; it’s ideal for the day-to-day running of your business and effective management of events.
  • Offer a greater range of services
    • Offer a greater range of services to guests such as child monitoring, personal voicemails, privacy mode and conference calling, and make all services multilingual to accommodate guests of all nationalities.
  • More personalised experience
    • Provide a more personalised service by better incorporating the small touches. For example, greet guests by name when they ring reception and arrange personalised welcome messages on phones in the rooms.
  • Improve your reviews
    • Stop complaints or negative reviews about slow and intermittent Wi-Fi by providing faster connections throughout your establishment. Improved customer service and greater range of functionality all contribute to the experience and boost reviews as well.

Should you decide to upgrade, we make the switch at a time convenient for you, in or out of hours, and with as little disruption and downtime as possible to keep your guests satisfied. Post-installation, we provide training and support; all your staff will be up to speed with the new system in no time but should you have any problems, we provide support, and all our packages come with a one-year maintenance contract.

How to switch

Switching is easy, simply give us a call, and we will talk you through your options and the transfer process

Get a quote

LATEST NEWS

The BT ISDN Switch Off: How to Future-proof Your Business

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The BT ISDN Switch Off: How to Future-proof Your Business BT has announced it will be switching off its PSTN and ISDN networks in 2025 in favour of IP voice…