Telephony support, onsite diagnosis and repair

GET A QUOTE

 

Telephony support, onsite diagnosis and repair

GET A QUOTE

 

Telephony support, onsite diagnosis and repair

GET A QUOTE

HEALTHCARE

From keeping patients informed of treatments to confirming appointments and sharing personal information between departments, the healthcare industry is reliant on communication, and it needs to be reliable, secure and flexible as well as affordable on a shrinking budget.

We can look at your situation, needs and usage and suggest individualised easy to use solutions that take the pressure off, unify and automate communications.

  • Lower operational costs
    • Benefit from increased functionality for a lower monthly cost by upgrading to VoIP or a hosted system that combines data and telephone into one package and massively reduces your call costs.
  • Reduce call waiting times
    • Reduce your call waiting times by giving patients more ways to access information and contact you using a mix of pre-recorded messages, online booking and online directories.
  • Avoid missed appointments
    • Lower the amount of time wasted by no-shows by sending automatic appointment reminders by SMS, email or even automated phone calls, and make it easy for patients to cancel and rearrange appointments, whether online or by replying to messages.
  • Streamline
    • From the first appointment to discharge, ensure patient information passes seamlessly throughout the entire process from department to department, whether in the same geographical location or not.
  • Take the pressure off
    • Take the pressure off busy staff by automating processes such as appointment bookings and reminders and make other processes more efficient so they can focus more on other tasks.
  • Improve patient care
    • Reduce waiting times, make information more accessible and transfer information seamlessly around to reduce the chances of mistakes occurring and information getting lost in transit.

Downtime can cause substantial issues, so we ensure the switching process goes without a glitch. With our experience and personal approach, we’ll ensure you get the right solution for you and that we install it with minimal disruption to your communications. We’ll train all your employees and provide post-installation support and maintenance, so you’ll be up and running in no time.

How to switch

If you would like to know more, give us a call, and we will talk you through your options and the switching process.

Get a quote

LATEST NEWS

The BT ISDN Switch Off: How to Future-proof Your Business

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The BT ISDN Switch Off: How to Future-proof Your Business BT has announced it will be switching off its PSTN and ISDN networks in 2025 in favour of IP voice…